We're moving! All orders placed will be shipped on Sep. 25th at the latest. Thanks for understanding!

FAQs

Have a questions? Most likely it is answered on this section. If you don't see the answer to your question, send me an email to hello@mamainstincts.com

 

When will I receive my kit?

I try to ship the kits the following day after your purchase is processed but it may take me up to 2 business days to ship it. I am a mama of 2 little kids and life sometimes gets in the way, but know that once I receive the order, it is my priority to get it out to you as fast as possible. 

This also means if you buy a kit during the weekend, your order will most likely ship on Monday but might end up shipping on Tuesday.

How do you ship the kits?

They ship through USPS priority mail and you will receive a tracking number so you can track your order.

Are the instructions included in each kit?

Absolutely! You will receive the kits with detailed instructions on how to make your DIY product.

Do you offer returns?

Returns have to be made within 7 days of receiving the kit. I can only accept returns of items that haven't been used nor opened. Return shipping is the responsibility of the buyer. Once I receive your order, you will receive your money back. Please check our return policy for more info.

Since these items are so low cost and you can see what you're getting, think twice before placing the order. Dealing with returns is a hassle for both you and me! :)

Are all the ingredients organic?

Yes, 99% of the ingredients are organic, however not all of them are USDA organic. On each kit description you will see noted if the ingredient is not organic, organic or USDA organic.

There a very few products in the kit that are not organic and this is because I have not found an organic version. These are all products I use for my own family and I make sure the ingredients come from good sources.